We hear a lot about the trends and tools around remote working, but how do companies actually make a success of it? Cathrine Andersen
– CEO of smart accounting platform Roger.ai
– shares her experience and tips.
Hi Cathrine, how many remote workers does Roger have?
Hello! Roger has 16 fully remote workers and 25 on-site workers in our offices in Copenhagen and San Francisco.
Why did you decide that remote is the best thing for Roger?
To attract the best talent from anywhere and allow the company to stay capital efficient while the founders are based in San Francisco (to stay close to partners, customers and investors).
How often do people meet up in person?
We try to get everyone together twice a year but we do have a lot of regular travel activity across the departments if people are working on a project together or need a week in the same room. For onboarding new remote employees we’ve found it really helpful to bring them to one of the on-site offices within their first few weeks.
What is the biggest challenge you face as a remote team manager?
Not having those unplanned, spontaneous interactions with the team on a daily basis in person. You need a lot of structure in place to make sure you have enough contact points with each of your reports. This is especially hard when you’re growing the team quickly as team leaders can quickly get too many reports too quickly without adding structure fast enough.
What’s the secret to a happy distributed team?
Structure and process! It sounds super boring but we have had to be very rigid and deliberate about how we work and collaborate. And of course, getting to know each other in person is unbeatable and absolutely necessary to build a happy remote team culture.